One of the major benefits that efficient networks and now, intranets and the Internet, have provided organizations is a way to improve how people and processes work together. Enterprise Work Management (also referred to as Workflow) streamlines business operations by setting up Workflow routines, delivering work where it needs to go, when it’s needed, with clear instructions on the work to be performed. These routines can be simple or complex with proper reviewing procedures to ensure that processes are kept on track and workload is balanced.
Enterprise Work Management offers benefits to organizations large or small. Documents and tasks can be routed quickly to the people who need to review and take action on them. Faster turnaround leads to greater customer and coworker satisfaction and can lower internal costs by reducing process times and the chance for “lost” paperwork. System users can choose sequential routing (to one reviewer at a time in a predetermined route), concurrent routing (to a group of reviewers simultaneously each to complete and return independently) or broadcast routing (to a group of reviewers simultaneously on a FYI basis-no further routing required).
Enterprise Work Management systems can be Internet-based, thus allowing multi-location users an efficient way to complete tasks and procedures either internally or with client and vendor interaction. A properly designed and managed Workflow system can provide immediate, as well as long term benefits to almost every organization.